Windsor James — Terms of Service

Effective Date: July 8, 2026

These Terms of Use ("Terms") govern your access to and use of https://windsorjames.com (the "Site"), which is owned and operated by Windsor James LLC ("Windsor James," "we," "our," or "us").

By accessing or using this Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use this Site.

These Terms constitute the entire agreement between you and Windsor James regarding your use of this Site.

1. Eligibility

By using this Site, you represent that you are at least 18 years of age or the age of majority in your jurisdiction, or that you are using the Site with the permission and supervision of a parent or legal guardian.

2. Use of This Website

You agree to use this Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable law or regulation.

• Attempt to gain unauthorized access to the Site, its servers, or related systems.

• Interfere with or disrupt the operation or security of the Site.

• Upload or transmit malicious software, viruses, or harmful code.

• Use the Site in any manner that could damage, disable, or impair its functionality.

3. Website Content

We strive to keep the information on this Site accurate and up to date. However, we do not guarantee that all content, including product information, ingredient lists, educational materials, photographs, or other information, is accurate, complete, current, or free of errors.

Windsor James reserves the right to modify, update, or discontinue any portion of the Site at any time without prior notice.

4. Medical Disclaimer

Windsor James offers skincare products. Product information, directions, intended uses, and applicable claims are specific to each individual product and are described on the product packaging and labeling.

Information provided on this Site—including educational content, ingredient information, blog articles, product descriptions, and other materials—is provided solely for general informational and educational purposes. Nothing on this Site should be interpreted as medical advice, diagnosis, or treatment.

Always consult your physician, dermatologist, or other qualified healthcare professional regarding questions about your skin or medical condition.

Your use of this Site, submission of a contact form, subscription to email communications, or purchase of future products does not establish a healthcare provider-patient relationship with Windsor James or any of its owners, employees, contractors, or affiliates.

5. Product Use

When products become available for purchase, always follow the directions provided on the product packaging.

Individual results may vary. As with any skincare product, allergic reactions or irritation are possible. Review ingredient lists carefully if you have known allergies or sensitivities.

We recommend performing a patch test before first use. Discontinue use and consult a qualified healthcare professional if irritation develops.

6. Intellectual Property

All content on this Site—including text, graphics, logos, trademarks, product names, images, photographs, videos, designs, icons, and other materials—is owned by or licensed to Windsor James and is protected by United States and international intellectual property laws.

No portion of this Site may be copied, reproduced, distributed, modified, displayed, published, or otherwise used without the prior written permission of Windsor James.

"Windsor James," the Windsor James logo, product names, slogans, and other brand identifiers are proprietary to Windsor James and may be protected by trademark and other applicable laws.

7. Disclaimer of Warranties

THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

TO THE FULLEST EXTENT PERMITTED BY LAW, WINDSOR JAMES DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR THAT THE SITE WILL OPERATE WITHOUT INTERRUPTION OR ERROR.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WINDSOR JAMES, ITS OWNERS, MEMBERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THIS SITE.

IN NO EVENT SHALL THE TOTAL LIABILITY OF WINDSOR JAMES EXCEED ONE HUNDRED U.S. DOLLARS (US $100) OR THE AMOUNT PAID BY YOU TO WINDSOR JAMES FOR PRODUCTS GIVING RISE TO THE CLAIM, WHICHEVER IS GREATER.

Because some jurisdictions do not allow certain limitations of liability, portions of this section may not apply to you.

9. Indemnification

You agree to defend, indemnify, and hold harmless Windsor James, its owners, members, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your misuse of this Site.

10. Events Beyond Our Control

Windsor James is not responsible for delays or interruptions caused by circumstances beyond our reasonable control, including severe weather, natural disasters, shipping carrier delays, supply chain disruptions, internet outages, labor disputes, or governmental actions.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles.

Any legal action arising out of these Terms or your use of this Site shall be brought exclusively in the state or federal courts located within the Commonwealth of Massachusetts, and you consent to the jurisdiction of those courts.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain in full force and effect.

13. Changes to These Terms

Windsor James may revise these Terms from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of the Site after revised Terms are posted constitutes your acceptance of those changes.

14. Contact Us

If you have any questions regarding these Terms of Use, please contact us at:

Windsor James LLC

Email:hello@windsorjames.com